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Words you will see
The handful of words the screens and this guide use, and what each one means in the shop.
The screens use a few words the same way every time. Here they are, in the order you are likely to meet them.
| Word | What it means here |
|---|---|
| Till | The screen where a sale is made: pick the items, take the money, print the receipt. |
| Ticket | The list of items for the customer standing in front of you, before the sale is completed. |
| Sale | A completed ticket. It has a number, a time, a seller and a receipt, and it is never changed afterwards. |
| Void | Cancelling a whole sale, with a reason, because it was rung up wrongly. The stock goes back on the shelf. |
| Refund | Giving money back for some of a sale, because the customer returned part of it. |
| Close the day | The button at the end of trading that works out the day's figures and sends them to the owner. |
| Product | One thing the shop sells, as it appears on the ticket: AS Paracetamol 500mg tablets x10. |
| Product code | The short code on the shelf label, such as AS-PARACETAMOL-500MG-TAB-X10, used to find a product quickly. |
| Class | What kind of medicine a product is under the law. A shop with an OTCMS licence sells Class C and general goods only. |
| General goods | Things that are not medicines at all: plasters, thermometers, toiletries. |
| Batch | The packs of one product that arrived in one delivery, with one batch number and one expiry date printed on them. |
| Delivery or purchase | An order to a supplier, and the goods that arrive against it. |
| Reorder level | The number at which a product counts as running low. Set it on the product. |
| Quarantine | Setting a batch aside so it cannot be sold, with a reason: expired, damaged, recalled, doubtful. |
| Disposal | Getting rid of medicine the proper way, through the Food and Drugs Authority, and recording it. |
| Stocktake | Counting what is on the shelf and correcting the record to what was found. |
| Adjustment | A correction to the stock of one batch, with a reason: a count, a breakage, a return to the supplier. |
| Licence | The Pharmacy Council's licence the shop trades on. Its number prints on every receipt. |
| Reminder | Something the shop must do by a date. Some Chemistbook raises itself; some you enter. |
| Audit trail | The list of everything anyone did in Chemistbook, with who and when. Nothing in Chemistbook can change or delete an entry, and the database refuses it too; only someone with the database owner's password, kept in the PC's settings, could switch that off. |
| Role | What a person is allowed to do. Owner, practitioner, sales clerk, inventory clerk, auditor. |
| Backup | The copy of everything Chemistbook holds, made every day the PC is on, locked with the shop's passphrase, and copied to a drive or a folder off the PC. |
| FDA register | The Food and Drugs Authority's list of every medicine registered for sale in Ghana. It is built in. |